We, dk FIXIERSYSTEME GmbH & Co. KG, Untere Breite 7, 72144 Dußlingen, would like to inform you about the data protection aspects relevant to the use of the website ‘www.dk-fixiersysteme.de’ as follows:
1. Name and address of the responsible authority
dk FIXIERSYSTEME GmbH & Co. KG
Untere Breite 7
72144 Dußlingen, Germany
Tel.: +49 (0) 7072 / 60042-0
Email: info@dk-fixiersysteme.de
Website: www.dk-fixiersysteme.de
2. Contact details of the data protection officer
dk FIXIERSYSTEME GmbH & Co. KG
Attn: Data Protection Officer // c/o Data Protection Officer
Untere Breite 7
72144 Dußlingen
3. Deletion and restriction of personal data
Unless otherwise specified in this privacy policy for individual cases, personal data that is no longer required for the purposes for which it was collected or otherwise processed and for which there are no longer any legal retention obligations will be deleted.
We will delete the personal data we process upon request in accordance with the provisions of Art. 17 GDPR. Personal data that is required for other and legally permissible purposes will not be deleted. This applies, for example, to personal data that is necessary for the pursuit of any claims to which we are entitled or that we are required to retain for commercial or tax reasons. For example, documents are retained for 6 years in accordance with Section 257 (1) Nos. 2 and 3 of the German Commercial Code (HGB) and Section 147 (1) Nos. 2, 3, 5 of the German Fiscal Code (AO) for 6 years, and documents pursuant to Section 257 (1) Nos. 1 and 4 of the German Commercial Code (HGB) and Section 147 (1) Nos. 1, 4, 4a of the German Fiscal Code (AO) for 10 years.
The processing of this data is restricted in accordance with Art. 18 GDPR and the data is not processed for other purposes.
4. Your rights
As a data subject, you have the following rights:
If you wish to exercise the above rights, you can contact us or our data protection officer at any time using the contact details provided above.
5. CAD data
Our website uses services provided by CADENAS Konstruktions-, Softwareentwicklungs- und Vertriebs GmbH, Schernecker Str. 5, 86167 Augsburg (hereinafter referred to as ‘CADENAS’) to display CAD data for our products. In this context, your IP address and, if applicable, other data that CADENAS can determine in connection with the connection will be recorded. This allows CADENAS to know which page of our website was accessed from which IP address.
We use a data protection-friendly solution for integrating CADENAS. The data transfer described therefore only takes place when you click on the CAD data icon for our products and not when the page is loaded. By clicking to activate, you consent to us transferring your personal data to CADENAS or its operator as described. The operator of CADENAS is solely responsible for processing your personal data after it has been transferred to CADENAS. The legal basis for the transfer of your personal data is your consent in accordance with Art. 6 (1) (a) GDPR.
To download CAD models from CADENAS, you must have a user account with us.
If you are logged in to our website and CADENAS at the same time, CADENAS can assign your visit to our website directly to your respective user account. If you use CADENAS to download CAD data, the relevant information will be transmitted to CADENAS and processed there. If you do not want CADENAS to be able to assign the data collected on our website to your respective user account at CADENAS, you must first log out of CADENAS and our website. The purpose of using CADENAS is to improve our website and enable you, as a user of our website, to quickly and easily view and access important information about our products. Our legitimate interest lies in improving our website. The legal basis for the use of CADENAS is our legitimate interests pursuant to Art. 6 (1) lit. f GDPR.
The personal data collected may be stored on servers in third countries outside the EU or the EEA. CADENAS has concluded standard contractual clauses and taken other measures to comply with EU requirements for the legitimacy of personal data transfers to third countries outside the EU or the EEA.
Information on CADENAS’ data protection policy and CADENAS’ use of standard contractual clauses can be found at: https://b2b.partcommunity.com/community/help/privacy.
6. Order
In connection with and for the purpose of fulfilling pre-contractual measures and contractual obligations for our product range, which are carried out at your request, in particular to execute your order, we use the following data necessary for the fulfillment of the contract Date
We collect, process and use this data to send you the goods you have ordered and to provide you with the necessary information by email or other means. The legal basis for data processing is Art. 6 (1) (b) GDPR.
The data will only be passed on to third parties to the extent necessary to fulfil pre-contractual measures and contractual obligations in accordance with Art. 6 (1) (b) GDPR, e.g. to banks, payment service providers, credit card companies for processing payments and to shipping service providers for shipping goods.
7. Contact form / other means of contact
If you use our contact form, you must provide the following information:
This data is necessary in order to review your enquiry and contact you.
If you do not provide this data, we will not be able to process your enquiry.
Data processing for the purpose of contacting us and responding to your enquiry is carried out in accordance with Art. 6(1)(a) GDPR on the basis of your voluntary consent. Without this consent, we cannot contact you. All personal data collected in connection with the contact will be deleted after your enquiry has been processed, unless storage is necessary for other reasons (e.g. subsequent conclusion of a contract).
8. Video consultation
If you use our form to arrange a video consultation with us, you must provide your name, company affiliation, email address, telephone number and the topic you wish to discuss during the video consultation.
If you do not provide this information, we will not be able to arrange a video consultation with you. If you use other means of communication to send us an enquiry, we will also need your name, company affiliation, email address, telephone number and the topic you wish to discuss in the video consultation.
Data processing for the purpose of arranging a video consultation with us and responding to your enquiry is carried out in accordance with Art. 6 (1) (a) GDPR on the basis of your voluntary consent. Without this consent, we cannot arrange a video consultation with you. All personal data collected in connection with the contact will be deleted after your enquiry has been dealt with, unless storage is necessary for other reasons (e.g. subsequent conclusion of a contract).
We use TeamViewer software from TeamViewer Germany GmbH for video consultations. In this context, the connection runs exclusively via TeamViewer Germany GmbH servers located in Germany or Austria.
TeamViewer is used in accordance with the TeamViewer privacy policy.
Further information on this can be obtained directly from TeamViewer GmbH, Jahnstraße 30, 73037 Göppingen, Germany, or at the following links:
10. Usage data
We use the services of hosting providers such as web servers, storage space, database services, security services and maintenance services to provide our offering. In doing so, we or our hosting provider process users’ personal data on our behalf in order to provide our offering efficiently and securely.
When you access our website or individual pages, the browser on your device automatically sends information to the server of our website. The following information is stored in log files:
This data is processed for the following purposes:
This data will be deleted after six months, provided it is no longer required for other purposes (e.g. defence or assertion of claims).
The legal basis for data processing is Art. 6(1)(f) GDPR. Our legitimate interest follows from the purposes of data collection described above.
11. Google services
The provider of the following Google services is Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter referred to as ‘Google’).
The legal basis for the use of the following Google services is our legitimate interests pursuant to Art. 6(1)(f) GDPR.
The personal data collected may be stored and processed on servers in third countries outside the EU or the EEA, in particular in the USA. Google uses standard data protection clauses to meet the EU’s requirements for the legitimisation and transfer of personal data to third countries outside the EU or the EEA.
For more information on how Google handles your personal data, please refer to Google’s privacy policy:
Information on Google’s use of data for advertising purposes, settings and options for objection can be found on these websites:
a. Google Analytics
This website uses Google Analytics from Google. Google Analytics uses cookies. Google collects data about users’ visits to our website and their usage behavior. This data is used to ensure a needs-based design and continuous optimization of our website, to measure the success of marketing measures, and to create statistical evaluations. For this purpose, pseudonymized user profiles are created. Information about your use of this website, such as browser type/version, operating system used, referrer URL (the previously visited page), host name of the accessing computer (IP address), and time of the server request, is transmitted to a Google server in the USA and stored there. IP addresses are anonymized beforehand by deleting the last three digits. User and event data are deleted after 26 months. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of us or Google. Under no circumstances will your IP address be merged with other Google data.
You can refuse the storage of cookies by selecting the appropriate settings on your browser or device. You may then not be able to fully use all the features of our website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website, as well as from processing this data, by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
b. Google Maps
This website uses Google Maps from Google to display site plans, map material, terrain data, or geographical maps. Google collects your IP address, which of our web pages you have visited, as well as search terms and location data. The information generated is stored on a server in the USA. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of us or Google. If you use Google Maps, the additional terms of use for Google Maps apply, which you can access at https://www.google.com/intl/de_de/help/terms_maps.html.
12. Social media
We have included links to our social media pages on our website. When you use our website, no data is transferred to the respective providers. Data is only transferred when you use one of the links to visit our social media pages.
13. Advertising
If you are a customer of ours and we have received your data in connection with the sale of goods or services, we may use your data (first and last name, address, and, if you work for a company, your company affiliation) for direct mail advertising for goods or services offered by us or third parties and for customer satisfaction surveys. We may add other data that we have lawfully collected about you to this data for the aforementioned advertising purposes. This may include, for example, your order history or the type of goods you have purchased from us.
In order to send our advertising, we pass on your first and last name, as well as the name and address of your company and, if applicable, your department, to a processor.
The purpose of this data processing is to target you as accurately as possible with advertising that matches your interests and to avoid advertising that does not appeal to you. The legal basis for the processing is our legitimate interest in direct marketing pursuant to Art. 6 (1) lit. f GDPR.
If we conduct a customer satisfaction survey, the processor sends the customer satisfaction questionnaires by mail or email and evaluates the questionnaires. It will only provide us with the results of the customer satisfaction survey in anonymized form. It is not possible for us to assign the responses to individual customers.
If we conduct a customer satisfaction survey, the processor will send out the customer satisfaction questionnaires by mail or email and evaluate the questionnaires. The processor will only provide us with the results of the customer satisfaction survey in anonymized form. It is not possible for us to assign the responses to individual customers. Participation in the survey is voluntary. The legal basis for the processing of data collected through a customer satisfaction survey, insofar as it concerns personal data, is your consent in accordance with Art. 6 (1) sentence 1 lit. a) GDPR, which you give us by returning the questionnaire.
Postal advertising requires a certain lead time before dispatch in order to print the mailings and prepare them for shipment. If you object to postal advertising, you may, in exceptional cases, still receive advertising from us by post. This will happen if the production process for the relevant mailing had already started when you objected. This does not mean that we will not take your objection into account.
14. Direct email advertising to customers
If you are a customer of ours and we have received your email address in connection with the use of our services, we may use your email address for direct marketing of our own similar goods or services. This only applies if you have not objected and we clearly inform you of the possibility to object when collecting your email address and each time we use it. For direct marketing by email, we process your email address, your name, if you have used our offers as an employee of a company, your company affiliation, the data we have collected about your use of our offers, and the type of goods or services you have purchased from us in order to tailor our offers to you individually. The legal basis for processing is Section 7 (3) UWG (German Unfair Competition Act) and our legitimate interest in direct marketing pursuant to Art. 6 (1) lit. f GDPR.
Direct marketing emails are sent independently and not via a service provider. Your data will therefore not be passed on to external partners.
15. Newsletter
If you would like to receive our newsletter, we need your email address. Your data will be processed in accordance with Art. 6 (1) (a) GDPR on the basis of the consent you have voluntarily given in the so-called double opt-in procedure. Your data will be used and stored for this purpose until you revoke your consent or unsubscribe from the newsletter. You can unsubscribe at any time, for example via a link at the end of each newsletter. Alternatively, you can also send your revocation/unsubscribe request at any time to the email address mentioned in sections 1 and 2.
In order to enable you to subscribe to and unsubscribe from our newsletter and to send the newsletter, we transfer your data to a service provider for processing on our behalf. The service provider is rapidmail GmbH, Wentzingerstraße 21, 79106 Freiburg, Germany. rapidmail is used, among other things, to organize and analyze the sending of newsletters. The data you enter for the purpose of receiving the newsletter is stored on rapidmail’s servers in Germany. For analysis purposes, emails sent with rapidmail contain a so-called tracking pixel, which connects to rapidmail’s servers when the email is opened. This allows us to determine whether a newsletter message has been opened. Furthermore, with the help of rapidmail, we can determine whether and which links in the newsletter message have been clicked on.
16. Credit and creditworthiness information Creditreform Boniversum GmbH
Our company checks your creditworthiness if we have a legitimate interest in doing so. To this end, we work with Creditreform Boniversum GmbH (hereinafter referred to as Creditreform), from whom we obtain the necessary data. On behalf of Creditreform, we hereby provide you with the following information in advance in accordance with Art. 14 GDPR:
Creditreform is a consumer credit agency. It operates a database in which creditworthiness information about individuals is stored. On this basis, Creditreform provides us as a customer with credit information. Its customers also include, for example, credit institutions, insurance companies, telecommunications companies, collection agencies, and mail order companies. Within the framework of the statutory provisions, some of the data in the information database is also used to supply other company databases, including for use for address trading purposes. The Creditreform database stores, in particular, the name, address, date of birth, email address (if applicable), and payment history of individuals for the purpose of providing information about the creditworthiness of the person in question. The requester must demonstrate a legitimate interest in obtaining this information. The legal basis for processing is Art. 6 (1) (f) GDPR. If data is transferred to countries outside the EU, this is done on the basis of the so-called “standard contractual clauses,” which you can view or have sent to you from there at the following link: https://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX:32001D0497&from=DE. The data is generally initially stored for three years. After this period, it is checked whether further storage is necessary; otherwise, the data is deleted on the exact day. If a matter is resolved, the data is deleted on the exact day three years after resolution. Entries in the debtors’ register are deleted on the exact day according to Section 882 e of the Code of Civil Procedure three years after the date of the entry order. Legitimate interests in storage within the meaning of Article 6 (1f) GDPR can include: credit decisions, claims, credit checks, insurance contracts, and enforcement information. You have the right to request information from Creditreform about the personal data stored there about you. If these are incorrect or incomplete, you have the right to have them corrected or deleted. If it cannot be determined immediately whether the data is correct or incorrect, you have the right to have the data blocked until the matter is clarified. If you have given your consent to the processing of data stored by Creditreform, you have the right to revoke this consent at any time. This revocation does not affect the legality of the processing of your data based on your consent up to the time of any revocation. If you have any objections, requests, or complaints regarding data protection, you can contact Creditreform’s data protection officer at any time. They will assist you quickly and confidentially with all data protection issues. You can also complain about the processing of your data by Creditreform to the State Commissioner for Data Protection for the Free State of Saxony. The data that Creditreform has stored about you comes from publicly accessible sources, from debt collection companies and their customers. To describe your creditworthiness, Creditreform creates a score based on your age, gender, address, and, if applicable, payment history. Creditreform customers use this value for their own credit decisions. Right of withdrawal: The stored data is processed for compelling legitimate reasons of creditor and credit protection, which regularly outweigh your interests, rights and freedoms, or for the establishment, exercise or defense of legal claims. You can only object to the processing of your data for reasons that arise from your particular situation and must be proven. If such special reasons can be proven, the data will no longer be processed. The responsible party within the meaning of Art. 4 No. 7 GDPR is Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss. Your contact in our company is Consumer Service, Tel.: +49 2131 36845560, Fax: +49 2131 36845570, Email: selbstauskunft@boniversum.de. You can reach our data protection officer at the following contact details: Creditreform Boniversum GmbH, Data Protection Officer, Hellersbergstraße 11, 41460 Neuss, email: datenschutz@boniversum.de.
As of 31 August 2021
Registration
